1. Introduction
This Privacy Policy ("Policy") is published by bmm88 ("we", "company") and applies to all users who access or use the bmm88 website at https://bmm88.onl and any related services ("Platform").
By registering an account or continuing to use our Platform, you agree that bmm88 may collect and process your personal information as described in this Policy. If you do not agree with any term in this Policy, you are advised not to use our Platform.
bmm88 operates under international licensing and complies with data protection requirements set by the relevant regulatory bodies. We take this responsibility seriously and continually work to ensure your personal information is handled with care and accountability.
This Policy applies to all individuals aged 21 and above who use the bmm88 platform. If you are below the specified age, please leave this website immediately.
2. Personal Information We Collect
bmm88 collects your personal information through several means, including during the account registration process, while you use the platform, and through your interactions with our support team. The following are the categories of data we may collect:
Identity and Account Information
Personal Identification Data
Full name, date of birth, MyKad number or valid identification document, nationality and residential address. This data is required for identity verification and legal compliance.
Contact Information
Email address, mobile phone number and, where applicable, the social media accounts you used to register. We use this information to communicate with you about your account and transactions.
Financial and Transaction Data
Details relating to deposits and withdrawals, including payment methods used such as Touch 'n Go eWallet, DuitNow, FPX, Boost and cryptocurrency. Full bank account numbers are not stored by us.
Gaming Activity Data
Records of your betting activity including the types of games played, bet amounts, game results and transaction history on the Platform. This data is stored for licensing compliance and customer support purposes.
Technical and Device Data
IP address, browser type, operating system, device type, pages visited, session duration and other technical logs recorded automatically when you use our Platform.
bmm88 does not request credit card information directly through website forms. All financial transactions are processed through secure and registered payment channels. Be cautious of any party claiming to represent bmm88 and requesting your sensitive financial information.
3. How We Use Your Information
bmm88 uses your personal information solely for legitimate and necessary purposes in operating our services. Data use is limited to the following:
| Purpose of Use | Legal Basis |
|---|---|
| Registration and management of member accounts | Performance of service contract |
| Processing deposits, withdrawals and financial transactions | Performance of service contract |
| Identity verification and fraud prevention | Legal obligations and legitimate interests |
| Compliance with international licensing requirements | Legal obligation |
| Providing 24/7 customer support | Performance of service contract |
| Sending communications related to accounts and bonuses | Legitimate interests and consent |
| Usage analysis to improve the platform | Legitimate interests |
| Detecting and preventing unlawful activity or fraud | Legitimate interests and legal obligation |
We do not use your data to make automated decisions that significantly affect your rights without human involvement. Any decision regarding account restrictions or verification can be disputed through our support team.
4. Sharing Information with Third Parties
bmm88 does not sell, rent or trade your personal information to any third party for their own marketing purposes. However, we may share your data in the following limited circumstances:
- Payment Service Providers: E-wallet providers, banking services and payment platforms that process financial transactions on our behalf — only the minimum necessary data is shared.
- Game Software Providers: Game studios that provide slots, live casino and other games on our platform may receive the game activity data needed to ensure the games function properly.
- Regulatory Bodies and Licensing Authorities: When required by applicable law or licensing regulations, we will disclose relevant information to the appropriate authorities.
- Lawyers and Professional Advisors: In cases of legal disputes or compliance reviews, we may need to share information with our legal advisors.
- Technology and Infrastructure Providers: Companies providing technical infrastructure, cloud hosting and cybersecurity services — all bound by strict confidentiality agreements.
Every third party we work with is bound by data processing agreements that require them to protect your information and use it only for the stated purposes. bmm88 is responsible for ensuring all partners comply with equivalent data protection standards.
5. Data Security and Protection
The security of your personal information is bmm88's highest priority. We implement comprehensive technical and organisational measures to protect your data from unauthorised access, disclosure, modification or destruction.
Technical Measures
- 256-bit SSL/TLS encryption for all communications between the platform and users
- Encrypted data storage for all sensitive information
- Role-based access controls — only authorised staff may access personal data
- Continuous 24/7 system monitoring to detect suspicious activity
- Secure session management with automatic expiry after a period of inactivity
Organisational Measures
- Mandatory data protection training for all staff who handle personal information
- Clear and detailed data incident response procedures
- Regular security audits by independent external parties
- Strict password policies and two-factor authentication for staff access
While we take all reasonable precautions, no digital system can be guaranteed 100% secure. You are also responsible for keeping your account password secure and not sharing your login details with anyone.
6. Cookies and Tracking Technologies
The bmm88 platform uses cookies and similar tracking technologies to deliver a better user experience, analyse platform usage and provide relevant content.
Types of Cookies Used
- Essential Cookies: Required for basic platform functions such as login, session management and security. These cookies cannot be disabled without affecting platform functionality.
- Functional Cookies: Store your preferences such as display language, account settings and game preferences to make the platform easier to use.
- Analytical Cookies: Help us understand how users interact with the platform — frequently visited pages, session duration and navigation patterns — for improvement purposes.
- Security Cookies: Detect suspicious login attempts and abnormal activity to protect your account.
You can manage cookie settings through your browser. However, disabling essential cookies may affect platform functionality. For further guidance, refer to the documentation for the browser you are using.
7. Your Rights Regarding Personal Data
bmm88 recognises and respects your rights in relation to personal data. The following are the rights you hold:
- Right of Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You may request that we correct any information that is inaccurate or incomplete in your records.
- Right to Erasure: In certain circumstances, you may request the deletion of your personal data, subject to our legal obligations to retain certain records.
- Right to Restriction of Processing: You may request that we limit how we process your data in specified circumstances.
- Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
- Right to Data Portability: You may request your data in a machine-readable format for the purpose of transferring it to another platform.
To exercise any of the rights above, contact the bmm88 support team via live chat or our support email. We will process your request within a reasonable timeframe and inform you of any legal restrictions that may apply.
8. Data Retention Period
bmm88 retains your personal information for as long as your account is active or as long as necessary to provide services to you. After an account is closed, we may need to retain certain data for a longer period based on the following requirements:
- Financial transaction records are retained to meet legal compliance requirements related to licensing and anti-money laundering.
- Identity verification data is retained for as long as required by the relevant regulatory authority.
- Customer support communication logs are retained for reference and resolution of any disputes.
- Technical information and system logs are retained for a shorter period for security and maintenance purposes.
Once the specified retention period ends, your data will be securely deleted or anonymised so that it can no longer be linked to a specific individual.
9. Changes to This Privacy Policy
bmm88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry developments. We will notify you of any significant changes through:
- A notice on the bmm88 website homepage for at least 14 days before the changes take effect
- An email notification to the address registered on your account
- A notice within your account when you log in to the Platform
Continued use of the Platform after the effective date of any changes is considered your acceptance of the updated Privacy Policy. We encourage you to check this page periodically to stay informed about how we handle your information.
This Privacy Policy was last updated in 2026. The effective date of the latest version is always displayed at the top of this page.
10. Contact Us About Privacy
If you have any questions, concerns, or complaints regarding this Privacy Policy or how bmm88 handles your personal information, please contact our team. We provide 24/7 support in Bahasa Melayu and English.
You can reach the bmm88 Privacy Team through:
- Live Chat: Available 24/7 via the bmm88 Platform — the fastest way to get an immediate response
- Email: [email protected] — for written enquiries that require documentation or detailed information
We aim to respond to all privacy-related enquiries appropriately and within a reasonable timeframe. For more formal complaints or disputes that cannot be resolved through normal channels, please state in your email that it is an official privacy complaint.